Ep. #72: Don't Use AI in High-Stakes Work or 1-on-1 Conversations


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The ability to deploy emotional intelligence to discern what is appropriate to automate and what should remain human-driven. Not everything can or should be automated, especially in high-stakes situations where human touch, empathy, and nuanced understanding are paramount.


High-stakes work, such as client communications, conflict resolution, or sensitive negotiations, requires a level of empathy and contextual awareness that AI currently cannot replicate. Human interactions often involve reading subtle cues, understanding unspoken concerns, and responding with genuine emotional depth. AI, while incredibly powerful for many tasks, lacks the capability to fully grasp and respond to these complexities.


↓ 𝗡𝗘𝗫𝗧 𝗦𝗧𝗘𝗣𝗦 ↓

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By Michael Becker

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