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Ep. 72 - From ERP to Cyber Risk: Rethinking Retail Infrastructure with Venditan
In this episode, hosts Grant Evans and Justin Hanna are joined by John Coyne, Managing Director at Venditan and Director of Altrincham F.C., for a conversation exploring the hidden infrastructure powering modern retail — and the growing cyber risks that come with it.
John shares his journey into retail technology and explains why ERP remains the often-overlooked backbone of ecommerce, payments, fulfilment, and omnichannel retail operations. The discussion explores how retail technology stacks have become increasingly fragmented and interconnected, and why many retailers still underestimate the operational complexity sitting behind the checkout experience.
They also dive into the growing cybersecurity challenges facing retailers, from vulnerable integrations and third-party plugins to payment-layer exposure and ecommerce fraud. John explains the thinking behind CheckoutAudit, and why proactive visibility and prevention are becoming critical as retailers process increasing volumes of customer and payment data.
Along the way, the conversation touches on AI, infrastructure modernisation, the future of retail operations, and how leadership lessons from professional football can translate into scaling technology businesses under pressure.
Plus, John steps up for The Payments Shed’s legendary Shelf of Shame — calling out one thing in retail tech, payments, and cyber security he’d happily banish forever.
***
The Payments Shed Podcast is headline sponsored by ISX Financial.
ISX Financial, delivers a unified ecosystem with multi-currency accounts, online payments, real-time UK and EU transfers and global mass payouts. Within that platform, PaidBy® provides Pay by Bank with real-time settlement notifications, automated reconciliation and integrated refund management. One partner, one integration — helping your business transact with confidence.
Learn more at www.isx.financial
***
The Payments Shed Podcast is sponsored by Cyclops.
Cyclops is a crypto and stablecoin infrastructure platform for payments companies, enabling PSPs, acquirers and processors to offer crypto acceptance, stablecoin settlement and payouts without building their own blockchain stack. It provides a unified solution for pay ins, payouts and fiat to digital asset conversion, with simple API or low code integration. Built specifically for the payments ecosystem, Cyclops focuses on making stablecoins practical, scalable and commercially viable.
Learn more at - https://www.cyclops.io/
***
The Payments Shed Podcast is supported by PCN.
PCN is a boutique recruitment agency rooted in Amsterdam, driven by a singular mission: connecting top talent with industry leaders. PCN specialises in five core pillars — Fintech, Cybersecurity, SaaS, E-Commerce, and Salesforce — backed by a global network across borders.
Learn more at - https://teampcn.com/
***
Disclaimer. Any views or opinions referenced in this podcast episode are our own, or those of our respective guests, and they do not represent any views, opinions, or statements from our respective employers, or those of our guests. Additionally, any views expressed here are not intended as investment, legal, tax, or financial advice.
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By Grant Evans and Justin HannaIn this episode, hosts Grant Evans and Justin Hanna are joined by John Coyne, Managing Director at Venditan and Director of Altrincham F.C., for a conversation exploring the hidden infrastructure powering modern retail — and the growing cyber risks that come with it.
John shares his journey into retail technology and explains why ERP remains the often-overlooked backbone of ecommerce, payments, fulfilment, and omnichannel retail operations. The discussion explores how retail technology stacks have become increasingly fragmented and interconnected, and why many retailers still underestimate the operational complexity sitting behind the checkout experience.
They also dive into the growing cybersecurity challenges facing retailers, from vulnerable integrations and third-party plugins to payment-layer exposure and ecommerce fraud. John explains the thinking behind CheckoutAudit, and why proactive visibility and prevention are becoming critical as retailers process increasing volumes of customer and payment data.
Along the way, the conversation touches on AI, infrastructure modernisation, the future of retail operations, and how leadership lessons from professional football can translate into scaling technology businesses under pressure.
Plus, John steps up for The Payments Shed’s legendary Shelf of Shame — calling out one thing in retail tech, payments, and cyber security he’d happily banish forever.
***
The Payments Shed Podcast is headline sponsored by ISX Financial.
ISX Financial, delivers a unified ecosystem with multi-currency accounts, online payments, real-time UK and EU transfers and global mass payouts. Within that platform, PaidBy® provides Pay by Bank with real-time settlement notifications, automated reconciliation and integrated refund management. One partner, one integration — helping your business transact with confidence.
Learn more at www.isx.financial
***
The Payments Shed Podcast is sponsored by Cyclops.
Cyclops is a crypto and stablecoin infrastructure platform for payments companies, enabling PSPs, acquirers and processors to offer crypto acceptance, stablecoin settlement and payouts without building their own blockchain stack. It provides a unified solution for pay ins, payouts and fiat to digital asset conversion, with simple API or low code integration. Built specifically for the payments ecosystem, Cyclops focuses on making stablecoins practical, scalable and commercially viable.
Learn more at - https://www.cyclops.io/
***
The Payments Shed Podcast is supported by PCN.
PCN is a boutique recruitment agency rooted in Amsterdam, driven by a singular mission: connecting top talent with industry leaders. PCN specialises in five core pillars — Fintech, Cybersecurity, SaaS, E-Commerce, and Salesforce — backed by a global network across borders.
Learn more at - https://teampcn.com/
***
Disclaimer. Any views or opinions referenced in this podcast episode are our own, or those of our respective guests, and they do not represent any views, opinions, or statements from our respective employers, or those of our guests. Additionally, any views expressed here are not intended as investment, legal, tax, or financial advice.