In episode 74, Marissa Martino interviews Tom Candy about shelter dogs that experience frustration. They discuss the 3 R's - Risk assessment, Reduce (management strategies), and Resolve (behavior modification and teaching skills). Tom provides examples of interventions that he and his team implement to reduce a dog's stress level in the shelter environment.  

A passion for animal welfare and training led Tom to undertake a Bachelor of Science (Hons) degree in bio-veterinary science and a Master of Science degree in clinical animal behavior from the University of Lincoln in the United Kingdom. Since graduating, Tom has been working at Dogs Trust as a training and behavior advisor, eventually working in seven rehoming centers before being promoted to senior training and behavior advisor, where he supports the training and behavior teams across the southwest United Kingdom. Tom is responsible for supporting and advising managers and training and behavior advisors on matters relating to behavioral concerns, and for helping to promote higher levels of welfare for dogs.

Tom is a Certified clinical animal behaviorist with the Animal Behaviour and Training Council in the United Kingdom, and a Certified canine behavior consultant and Certified shelter behavior specialist with the International Association of Animal Behavior Consultants.