Omdia Crit Comms Circle

Ep 76: Key Takeaways from EENA 2025: AI, NG112, User Experience


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In this episode, we dive into the key highlights and reflections from EENA 2025, the European Emergency Number Association’s annual conference and trade show held in Helsinki, Finland. With over 800 attendees from 50+ countries, the event sparked critical conversations on emergency communications, next-generation technologies, and end-user experience.

Joining us are returning guest Benoit Vivier and first-time guest Christina Lumbreras, both of EENA, who share their insights and top moments from the event.

Key Topics Discussed
  • The Energy and Engagement at EENA 2025
  • AI in Emergency Communications
  • NG112 and MCX: Converging Technologies
  • Focus on User Experience and Operator Well-being
  • The Policy Perspective: EU Digital Networks Act

Resources & Links
  • EENA Main Website
  • EENA Conference Website
  • EU Commissioner’s Video Message

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Omdia Crit Comms CircleBy Omdia