Product Tales

Ep 8: Bridging Product and Developer Experience: Lessons from Xero and Beyond with Hannah Eickmeier


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In this episode, I talk to Hannah—a seasoned product leader and platform product expert at Totara Learning, with prior experience at Xero and as a fractional CPO—about:

  • Her transition from learning & development into product leadership.
  • Lessons from bringing product thinking into technical teams at Xero.
  • How to empower platform teams and define a clear strategy.
  • Metrics that matter for platform teams, including internal satisfaction and time-to-release.
  • Why developer experience directly impacts product quality—and how to improve it.
  • Building strong product cultures in both startups and enterprises.
  • Creating alignment through one-page strategies and async communication.
  • How leadership differs between startups and larger orgs—and what remains constant.
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Product TalesBy Dummi