In this episode of Simply Robust, we’re throwing yet another wrench into patient care. That’s right—we’re talking expectancy violation, or in simpler terms: how breaking people’s expectations can actually help them (and occasionally make them question their entire existence).

We’ll break down why violating a belief is way more powerful than confirming it, how Bayesian statistics somehow applies to physical therapy (don't worry, no math required), and why your patients' pain predictions might be as reliable as the weather forecast.

Oh, and let’s not forget the Savior Complex—the condition where clinicians think they must “fix” every patient, when in reality, some people just need to stop listening to 5 different providers. We’ll also explore when to push a patient’s expectations, when to back off, and why sometimes, the best treatment is just knowing when to shut up.

All this and so much more in today's discussion, enjoy!

Sources:

Judy Burgoon - Expetancy Violations Theory 2015 https://doi.org/10.1002/9781118540190.wbeic102

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