Even though the insurance companies know that Dr. Boggs misidentified a corpse, the police in Glendale, California, are sitting on their thumbs. They arrogantly tell Robin's colleague, Cathy Candisky, "This may be a big deal in Columbus, Ohio, but this is L.A."

In this episode, Katherine Lawley, Gene Hanson's mother, shows up in the newsroom of the Columbus Dispatch in a search for answers about her missing son.

Meanwhile, authorities in California finally identify the "dead" Hanson as a former Ohio resident, Ellis Henry Greene, and Robin must notify his mother.