The customer is always right. Whether or not that's actually true, your guests are forming opinions of you and your business, whether you're a retail establishment, theme park, or restaurant. <a href= "https://www.linkedin.com/in/mrrobbiejones/"> Robbie Jones</a> has a very simple, 3 piece approach to the guest experience. Listen in to today's episode to understand why a great guest experience simply isn't optional.

The customer is always right. Whether or not that's actually true, your guests are forming opinions of you and your business, whether you're a retail establishment, theme park, or restaurant. Robbie Jones has a very simple, 3 piece approach to the guest experience. Listen in to today's episode to understand why a great guest experience simply isn't optional.

The customer is always right. Whether or not that's actually true, your guests are forming opinions of you and your business, whether you're a retail establishment, theme park, or restaurant. <a href="https://www.linkedin.com/in/mrrobbiejones/" rel="noopener noreferrer"> Robbie Jones</a> has a very simple, 3 piece approach to the guest experience. Listen in to today's episode to understand why a great guest experience simply isn't optional.&nbsp;

EP 8: Why a Great Guest Experience Isn't Optional w/ Robbie Jones

People in Places is a podcast dedicated to helping today's shopping centers, retail outlets, airports, museums, universities, and other physical locations optimize the experience of their visitors.

You'll hear from experts who are exploring new ways of creating better experiences, gain fresh insights on how to better understand visitor behavior, and learn about emerging technology that can help you bridge the divide between physical and digital data.

If you work in marketing, operations, research, or customer experience at a business that serves people in both the physical and the digital world, this podcast is for you. 

Each episode features topics like: customer experience, visitor experience, experience optimization, customer intelligence, customer behavior, customer engagement, retail marketing, location-based marketing, location-based analytics, business intelligence, data intelligence, phygital, visitor analytics, real estate technology, smart cities, wifi marketing, commercial real estate, and more.

Business

People in Places is a podcast dedicated to helping today's shopping centers, retail outlets, airports, museums, universities, and other physical locations optimize the experience of their visitors. You'll hear from experts who are exploring new ways of creating better experiences, gain fresh insights on how to better understand visitor behavior, and learn about emerging technology that can help you bridge the divide between physical and digital data. If you work in marketing, operations, research, or customer experience at a business that serves people in both the physical and the digital world, this podcast is for you. Each episode features topics like: customer experience, visitor experience, experience optimization, customer intelligence, customer behavior, customer engagement, retail marketing, location-based marketing, location-based analytics, business intelligence, data intelligence, phygital, visitor analytics, real estate technology, smart cities, wifi marketing, commercial real estate, and more.

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EP 8: Why a Great Guest Experience Isn't Optional w/ Robbie Jones

EP 8: Why a Great Guest Experience Isn't Optional w/ Robbie Jones