This episode dives into step 1 of our digital marketing blueprint and talks about lean market research. Lean market research uses primary data to determine what problems your product/service could solve for people. During lean market research, you talk with customers directly to gain valuable feedback, a higher value is placed on quality conversations vs. cursory surveys, there is a continuously collecting of insights and intelligence, as opposed to conducting infrequent, “big bang” research studies and at its core the market research becomes the “voice of the customer” and uses insights to transform the business, as opposed to conducting research in a vacuum.