In this episode, Dominique debunks 3 of the most common customer service myths. Businesses now have a lot of differences from 15 or 20 years ago. Online business space opened up a new chapter in the business world and evolved some of the previous customer service rules.

This episode covers many important customer service topics like: how to actually get loyal customers, when the customer isn't right, how to grow as a business with feedback from customers or clients, dealing with complaints, and more! 

Are you practicing out-dated customer services ideas in your business? Listen to this whole episode to find out!