Ch-ch-ch-chaaaaanges. Are hard. For organizations, yes, but particularly for the people in them. This episode, our VP of Service Delivery, Vasudha Prabhala, joins us to talk about change management techniques for major projects like modernization. We discuss what it means to be a learning organization, how to recruit change leaders and change champions, embracing and addressing emotion, and the benefits of starting small and measuring. V also shares some tips from her own experience leading our entire team of consultants. Remember: your organization IS people, so this is important stuff!