SaaS Life (saaslife.fm)

Ep 9: Chris Screwed Up

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On this episode of saaslife.fm, Sam Schrup celebrates an informal milestone and troubleshoots a unique issue with Canadian phone carriers. Chris McAleenan made a mistake and set the team temporarily off-track.

Highlights from this Episode:

  • Cyber Monday: TextRetailer’s first and best day for volume, number of orders. 
  • Challenge: Issue sending messages to Canadian phone carriers too quickly.
  • Informal Milestone: Email inbox flooded with TextRetailer orders put in Slack.
  • Milestone Mistake: Deviation, acceleration, customization for PipeTech Mobile.
  • Disruption: Data not quite ready; delays customers waiting to pay for product.
  • Strategy Shift: Only paying customers, no data migration/free trials due to value.
  • Ultimate Goal: Faster customers are onboarded, faster the revenue comes in.
  • Price Expectations: Costs driven by data storage, transcoding fees, bandwidth.

    • Links and Resources: 

    saaslife.fm

    Sam Schrup on Twitter

    Chris McAleenan on Twitter

    TextRetailer

    Textiful

    PipeTech Project

    Oura Ring

     

    Intro music by Monkey Warhol licensed under Creative Commons Attribution 4.0 International (CC BY 4.0). 

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    SaaS Life (saaslife.fm)By Chris McAleenan, Sam Schrup