Communication is not just what is said, but what is heard.

Communication with people, especially people that we work with, is critically important for productivity and also for relationships. It establishes an atmosphere and determines moral in any work environment, which can determine the success or failure of any team.

In this episode, Antonio gives keys to establish and reach goals that will strengthen relationships and foster productivity. This has been one of the greatest lessons Antonio has learned in his 20 years of leadership, and it will help you as well!