Numbers and Narratives

Ep 9: From Onboarding to Retention - Transforming Ecomm With SaaS - Mike Galvin


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Prepare to be intrigued as we unravel the unconventional journey of Mike, an ex-professional fighter who's now knocking out the competition in the digital realm as the founder and head of No Limit Email. 

As we maneuver through the maze of customer engagement, Mike drops value bombs on designing surveys that do more than just interrogate – they convert. He shares the secret sauce of asking questions that not only dig deep into customer intentions but also drive sales, bridging the gap between what customers say and their actual behavior. Our conversation reveals the finesse required to marry qualitative and quantitative data, creating a clearer picture of who's on the other side of that screen. 

No Limit Email: https://www.nolimitemail.com/
Linkedin: https://www.linkedin.com/in/ecom-michael-galvin/
Twitter: https://twitter.com/EcomMikeGalvin

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Numbers and NarrativesBy Sean Collins and Ibby Syed