Joel Lashley and Al Oelschlaeger talk about their unique experience training in New Orleans this week. What can a trainer do when they find that cultural or regional differences don’t align with what they’ve always thought were the best standard training practices? Joel and Al discuss how they pivoted their standard training methods this week by listening closely to what local customs would dictate. Did this weaken their training sessions or provide a thoughtful, customized, and useful training for transit professionals? We think you can guess. Listen in and join the conversation by letting us know your own thoughts on customizing a training program by emailing us at [email protected]. And if you know the answer to the $10 riddle, send that along, too, for a special surprise!