In this episode, Jeremy talks to Munaf Samji, the owner and manager of a portfolio of ecommerce brands about why being customer-centric and driven is essential to ecommmerce success. They dive into the importance of establishing deep customer relationships, how valuing and rewarding customers pays off, the one thing that can predict an ecommerce company’s ability to grow, and some common pitfalls that brands can avoid when using the data customers provide about themselves. Find out more about Munaf on - https://www.munafsamji.com. To learn more about the Messenger Mastermind team, visit: MessengerMastermind.coI