The Quiet Work

EP. 99 | They Call Him Mr. Strategic


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https://www.linkedin.com/in/richerich/
https://richerich.com/

Richard Richardson runs five businesses at once. Brand strategy, logistics, 3PL, distribution, and hospitality. He's been doing it for over 20 years and the nickname that stuck — Mr. Strategic — wasn't something he invented. His clients gave it to him.

We talk about how he learned to sell by fitting into his customer's plan instead of pushing them into his, why he never calls for orders, how he divides his time across multiple businesses, what the "tour of love" actually costs you, and why he'd change nothing about the road he's traveled.

Timestamps:

0:00 – Welcome + Richard introduces himself and RicheRich LLC
0:43 – Serial entrepreneur, logistics, distribution, hospitality — all at once
1:49 – How "Mr. Strategic" was born (his clients named him)
3:41 – Corporate world lesson: fit into your customer's plan, not yours
5:07 – Why he never called for orders — and always hit his number by month 5
8:04 – The "tour of love" — what clients show you vs. what's really happening
9:53 – Why knowing the bad stuff matters before you market anything
12:05 – How he divides his time across five businesses
14:47 – 100 hours in your own business vs. 100 hours for someone else's
17:00 – Supply chain as a strategic truth-teller
20:00 – How logistics reveals what's actually wrong in a business
25:00 – What brand equity actually means (and why most companies get it wrong)
30:00 – The lean machine: why he doesn't keep every expert on staff
38:00 – Bringing in collaborators when they're better suited — and not hoarding business
43:18 – "We become part of the team, so they gotta win"
43:43 – What he'd tell younger Richard: change nothing
45:31 – The filing cabinet in his head — and what's useful vs. bar talk
45:54 – Nietzsche, the Knicks, and closing thoughts

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The Quiet WorkBy Matt Wis