Join Darren Hood as we discuss how if CX and UX workers and outcomes were held accountable at jobs, everything going wrong in our profession would quickly change and improve. 
This really gets cooking around 07:28 when I start listing everything I believe will change when UX workers and processes are held accountable for outcomes and quality of work.
 
Watch on YouTube: https://youtu.be/ET_JDpa_hkg

Join Darren Hood as we discuss how if CX and UX workers and outcomes were held accountable at jobs, everything going wrong in our profession would quickly change and improve. This really gets cooking around 07:28 when I start listing everything I believe will change when UX workers and processes are held accountable for outcomes and quality of work. Watch on YouTube: https://youtu.be/ET_JDpa_hkg

Join Darren Hood as we discuss how if CX and UX workers and outcomes were held accountable at jobs, everything going wrong in our profession would quickly change and improve.&nbsp;
This really gets cooking around 07:28 when I start listing everything I believe will change when UX workers and processes are held accountable for outcomes and quality of work.
&nbsp;
Watch on YouTube: https://youtu.be/ET_JDpa_hkg

Ep 99: UX Accountability Would Change Everything

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!

Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. [https://youtube.com/c/DeltaCX] 

Warning: Some episodes have a couple of swear words.

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Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change! Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. [https://youtube.com/c/DeltaCX] Warning: Some episodes have a couple of swear words.

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Ep 99: UX Accountability Would Change Everything

Ep 99: UX Accountability Would Change Everything