05.23.2023 - By Kimberley Seldon
One of the most common operational pitfalls any design professional encounters is a scope of work that is not clearly defined. Frequently, a lack of clarity around deliverables results in an excess of work that is unpaid and a chronic lack of profitability.
In this episode we learn:
- perfectionism and lack of clarity around scope lead to overwork and overwhelm
- to avoid the tendency to over-deliver, you must clearly define the scope of work
- the first time a client wants to work out of bounds is the most important time to say no
- to avoid leadership bottlenecks, stick to process
- time tracking provides invaluable insights for your business
It’s time to take control of your business.
Become a member of Business of Design®, today:
https://businessofdesign.com/?ref=2&campaign=podcast