A bonus edition of the podcast looking at the 2024 BVNA Congress theme about 'progression', in which Ian Wolstenholme talks with KIRSTY GWYNNE about exciting developments on the Veterinary Care Assistant (VCA) role in practice, JILL MACDONALD provides some insight into the VN Vision research, BEN MYRING the RCVS Policy and Public Affairs Manager explains how vet nursing statutory regulation is undergoing changes...over time! PAM MOSEDALE from RCVS Knowledge tells us about QI (no, not TV's comedy panel quiz) but Quality Improvement and how practices can learn from mistakes.