It is crucial for a busy practice to achieve a balance between automation and personalization; in this episode, you’ll get practical advice concerning what to automate and what to personalize and how to do it. It is important to let computers do what they are meant to do, but without neglecting the human component inherent to every interaction. Follow up and show gratitude to your patients but also anticipate what needs to be previously set up for the general needs of clients and to assure your message is delivered efficiently. Sachin explains in a simple way how this balancing can be conquered; listen to this episode and be inspired to make the changes that will let your practice flourish.

 

Key Takeaways:

[1:40] Use automation strategically in your office.

[2:10] What should you be automating? Make a list of what you do repeatedly and how often.

[3:58] Active campaign.

[5:58] Education.

[7:16] Personalization.

[8:04] Birthday, sympathy, congratulation, or thank you cards to clients.

[8:47] Send a personal email after every appointment.

[9:58] Show your gratitude to your clients.

 

Mentioned in this Episode:

Learn more about Sachin Patel

Perfect Practice: How to Build a Successful Functional Medical Business, Attract Your Ideal Patients, Serve Your Community and Get Paid What You’re Worth, by Sachin Patel

The Motivation Molecule: The Biological Secrets To Eliminate Procrastination, Skyrocket Productivity, and Get Sh!t Done, by Sachin Patel

Become Living Proof, Sachin Patel

Speak with Sachin