Tim welcomes Christine Comaford to the Commanding Business podcast. Christine is a leadership and culture coach and the author of the New York Times Best Selling book, Smart Tribes. Christine shares her proven insights and tools to help organizations regain valuable and productive work hours, align the right people with the right roles and have effective feedback sessions. She warns that advocacy shows a lack of trust within an organization and that people who remain in their “Critter State” are ineffective in the workplace. She believes business leaders should follow the guidance of a coach who has dealt with similar experiences. 

 

Key Takeaways:

[1:53] Christine shares the big idea behind the predictability of building a company.

[3:09] Leaders should assist employees in moving from the critter state to their smart state.

[6:55] Questions to create an Outcome Frame:

● What would you like?

● What will having that do for you?

● How will you know when you have it?

● What of value might you risk or lose?

● What are your next steps?

[17:24] The human brain must help people to have insights and to aspire.

[19:40] Why advocacy shows a lack of trust in an organization.

[23:07] Dealing with conflict via the Feedback Frame:

● What’s working is…

● What I would like to see more of is...

[30:48] Understanding high value and low value activities.

[41:02] Three areas to navigate to and through a revenue inflection point.

● People

● Money

● Model

 

Mentioned in This Episode:

Smart Tribes Book

Smart Tribes Institute

Praxent