Operations is where AI quietly delivers the biggest ROI for SMBs. Val Kleyman and AI co-host Alex break down the four buckets of operations AI: workflow automation (Zapier vs Make vs n8n), document processing (Rossum, Klippa, Nanonets), scheduling and inventory (Deputy, Odoo), and AI agents (Lindy). Then we walk through a real Cincinnati manufacturing case study where a $300/month stack pulled 47 hours a week out of operations and unlocked $180K in new business in six months.