Learn how a cable company made it easier to find the shows you want, a personalized way to introduce yourself to new customers, and a collection of New Year's resolutions from the world of customer experience. Bite-Sized Delight From the Episode: • How using voice technology can help all of your customers use your products and services better. • How personalized video messages help get new customer relationships off to a great start. • How to develop New Year's resolutions to enhance your customer experience in 2019 and beyond. Are You Looking for Things We Referenced? • Comcast X1 Voice Remote

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!