Learn about the ever-changing role of the chief experience officer, a charity that has revolutionized the donor experience, and a bank that decided to grant every wish.

Bite-Sized Delight From the Episode: • A Role that Continues to Evolve - The role of a chief experience officer is ever-evolving and critical to the success of a company. • Make the Donor Experience Memorable - Discover how a clean water charity is revolutionizing the donor experience. • A Bank that Gives Money Away - Find out about a bank who decided to give clients exactly what they asked for! Start the Conversation: How much are poor customer experiences impacting our bottom line?

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Charity: Water Ally Banksgiving: When a Simple Call to Your Bank Turns Into a Big Surprise

Experience Conversations

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!