Pod as a Service

EP09 Voice Design (aka Conversation Design)

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Check out Alex Castrounis' new AI with Alex Podcast, the official podcast of the AI with Alex YouTube channel.

In this episode of Pod as a Service, Alex Castrounis, author of AI for People and Business, and Kim Harvey, a voice designer at Google, discuss the field of voice design (aka conversation design). Topics discussed include:

  • Current state of the voice design field
  • Speech parsing and the goal of understanding
  • The phrasing of questions and responses
  • Conversation error handling
  • Human assumptions and expectations around machine personas
  • The hype vs reality of assistants
  • The potential impacts of AI on voice design
  • The combination of linguistics and design principles to better understand how conversations work

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    Pod as a ServiceBy InnoArchiTech
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