Welcome to the first episode of The Long Term Forecast! Hosted by Dr. Denise Milne, Executive Director of the Alberta Continuing Care Association (ACCA), this podcast explores the future of continuing care.

In this debut episode, Denise sits down with John Vardalos, CEO of J5 Design, to discuss their exciting collaboration on the development of ACCA's new member-centered journey. John shares his unique insights on the importance of designing strategies with, not for, people. Denise and John reflect on the impactful partnership between ACCA and J5 Design and envision the future of continuing care in Alberta from a holistic and inclusive standpoint.

A special thank you to the sponsor of this episode, J5 Design.

J5 Design is a consulting firm dedicated to making experiences better. They shape services and business models that deliver the greatest impact on customer satisfaction, the bottom line, and society at large. Their principles and methods guide their practice, resulting in inclusive strategies and systems that have the power to transform businesses and entire communities. Learn more about J5 Design.

About ACCA

The Alberta Continuing Care Association (ACCA) is a non-profit, voluntary organization, and the leading voice of continuing care in Alberta made up of a unique alliance of:

• Non-profit, faith-based, and private owners/operators of home care, supportive living, and long term care services
• Providers of quality products and services that support continuing care

Our Voice is Stronger Together.

Learn more at www.ab-cca.ca