MSP After Hours

EP1 Why Your MSP Pricing Sucks (and What To Do About It)


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Most MSPs think their biggest problem is sales, tools, or talent shortages. But the truth? Your pricing is holding you back.In this episode of MSP After Hours, I break down why most MSP pricing models fail — and what you can do about it.


💡 Here’s what you’ll learn:

  • The #1 mistake MSPs make when it comes to pricing.
  • Why delivery costs (not overhead) should drive your strategy.
  • The real reason your pricing sucks — and how to fix it.
  • How we went from $39.99/workstation pricing to building a profitable, scalable model.
  • A simple 3-step framework to design profit into your MSP.
  • If every dollar you spend to deliver services isn’t coming back with buddies… you’re not building a business. You’re running on a hamster wheel.


👉 Watch this video to learn how to break the cycle and design pricing that actually scales.


🔗 Connect with me

🌐 Website: craigwillard.com

📘 LinkedIn: https://www.linkedin.com/in/craig-willard-mba-phd-abd-b3034819/

🎙️ Podcast: MSP After Hours (Spotify/Apple/YouTube)

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MSP After HoursBy Craig Willard