The Risky Mix Podcast

Ep.10 - The balance between confidence and courage, Rose St Louis, KPMG


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The Key Learning Points:

1. How to embrace setbacks and use them to develop both personally and professionally

2. The important distinction between confidence and courage and tips on how to become more confident with public speaking

3. The changing discourse around diversity and inclusion in the workplace

Today we are joined by Rose St Louis, who has over 20 years’ experience in the industry, is co-founder of the Women in Protection Network and is a driving force for diversity in financial services. She won Woman of the Year at the 2019 Women in Financial Advice Awards and Insurance Leader of the Year at the Women in Finance Awards. 

Rose talks to us about her childhood, being the second daughter of two immigrant parents from Jamaica and Grenada and shared her story of growing up in Luton. 
 Her parents placed incredible importance on academia, and were supportive around education and school, saying, “you know, you need to just hit them with the books”. That was the way to compete. This was Rose’s foundation growing up, focussing on education, studying hard and being credible and qualified. As she puts it: “That's the platform that you will create for yourself to propel forward.”
 
 Being the only black girl in the class and one of three in the year, Rose built resilience “without evening knowing it”, which set her in good stead for making the next move through education and into the world of work. “As long as you can take from your experiences, it just allows you to move past some of those things and gives you skills later in life.” Rose had a tough time in school, and it was through this experience that she was able to add to the skills that she would use later on in life. 


 Rose tells us about her different experiences in the workplace, from speaking at numerous events, to having career coaching sessions. She explains the interesting parallel between confidence and courage: “When we don't feel confident, we have to feel courageous, and I think the courage comes out of our values and our integrity. That allows us to find the energy to move forward and step into a space where maybe you feel a bit vulnerable”. She lets us in on the tips she uses to make herself feel confident prior to events, and the coping mechanisms people can put in place if they are feeling uncomfortable. Rose’s mention of her “power pose” in the mirror is a particular podcast highlight! 
 
 The conversation then turns to diversity, and Rose highlights how “diversity and inclusion can differ from sector to sector. Each sector has a different angle and a different lens on their diversity and inclusion experience and how that manifests itself.” Rose admits that she now sees a difference in diversity and the way people behave in the workplace, explaining that people are starting to realise what is an appropriate language exchange, which is a positive and welcome change. 

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The Risky Mix PodcastBy Katie and Raj