Listen in today as we talk to industry-leading expert, Chief AI & Strategy Officer of Dialpad, Dan O'Connell. We first learn as Dan started at Google when it was sub-300 employees and how that journey has progressed into an acquisition that propelled him into this role at Dialpad, where he's managing not only Strategy and AI but must distill down what the products are that market needs. There's so much on AI and CX that you don't want to miss all the ideas Dan drops for partners!