Jump in as we have a very informative chat with Greg Weber of Tech Mahindra. Greg and I cover so many great areas of the tech stack and business problems as we talk about Customer Experience 2.0: How AI is Reshaping the CX Landscape! You'll hear about some of the top asks Greg sees from customers, some of the tech mishaps and expectations customers are experiencing, and how Greg and the team deal with simplifying it down as we focus on MVP and the importance around that. Don't miss this! There are so many great pieces of advice you'll want to listen to this episode over and over. This episode is sponsored by Fortinet. Learn more about Fortinet here: https://www.fortinet.com