Summary

In this episode of the Web Usability podcast, host Lucy Collins and her team reflect on the past year in digital accessibility, discussing the implications of the European Accessibility Act and the evolving role of AI in user experience. They share insights on the current state of accessibility, the challenges faced, and predictions for 2025, emphasising the importance of human connection and genuine user involvement in creating accessible digital spaces.

Takeaways

• Digital accessibility is a growing concern, but awareness is declining.
• The release of WCAG 2.2 is a significant milestone for accessibility standards.
• The European Accessibility Act will impact businesses trading in the EU.
• AI tools are enhancing user experience but cannot replace human interaction.
• Training and upskilling in accessibility are becoming more common in organisations.
• There is a divide between organizations genuinely prioritising accessibility and those merely complying with legal requirements.
• User testing with individuals with disabilities is crucial for practical accessibility.
• AI can assist in user research but should not replace real user feedback.
• The importance of human connection in UX design cannot be overstated.
• 2025 may bring more stability and opportunities for growth in accessibility and AI integration.

Titles

• Navigating the Future of Web Usability
• Accessibility Trends: A Year in Review
• The Impact of AI on User Experience

Sound Bites

• "Making online spaces work for everyone."
• "Accessibility is sliding off people's radars."
• "The European Accessibility Act is coming into force."
• "AI is reshaping UX in big ways."
• "Human connection will remain at the core of what we do."

Chapters

00:00 Introduction to Web Usability and Accessibility

01:25 Reflections on Digital Accessibility in 2024

06:29 Looking Ahead: The European Accessibility Act

12:41 The Role of AI in User Experience

26:04 Company Reflections and Predictions for 2025