Recorded at Intelligent Automation 2017, Seth Fargen joins us and shares that directly after 9/11, the TSA was created from scratch and Seth and his team, as an existing shared service center, were asked to come in and set up TSA's financial systems and processes. And now his Coast Guard team is on an automation journey to optimize their 1,300 internal processes that make up a day’s work. Seth feels that simply through efficiencies, the US government spending deficit could be totally eliminated. His commercial colleagues tell him they're seeing 30-70% savings through automation. So in 2016 the Federal government brought in 3.3T but spent 3.9- a difference of $587B. Apply the automation audit to spending and you’ve got yourself a surplus.