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EP146: How To Turn One-Time Patients Into Lifelong Fans | Online Marketing For Doctors
Have you ever wondered why some patients disappear after their first visit, while others become loyal advocates, booking regularly, referring friends, and engaging with your practice for years?
In this episode of OMD TV & Podcast, Huyen Truong uncovers the real reason patients stay—or leave—and what you can do to keep them coming back.
In this episode, you'll discover:
✅ Why focusing on retention (not just acquisition) can 2x–3x your clinic’s revenue
✅ The emotional triggers behind patient loyalty—and how to use them
✅ The simple systems top-performing clinics use to boost repeat bookings and referrals ✅ Huyen’s personal experience as a patient—and what it revealed how critical the first time patient experience is
✅ A loyalty system you can model (no discounting required!)
✅ How just a 15% increase in repeat visits can add over $200K to your bottom line
🎧 Plus, don’t miss these related episodes to help you build long-term loyalty:
🔗 Listen now: onlinemarketingfordoctors.com/podcast
_________________________________________
💡 What’s Next?
✔️ Hit Subscribe to never miss our podcasts.
✔️ Like and share if you found this helpful!
✔️ Let us know your favourite tip in the comments below.
_________________________________________
🔗 Helpful Links:
💡 Learn More About Online Marketing For Doctors: https://onlinemarketingfordoctors.com/
💡 Explore Our Services: https://onlinemarketingfordoctors.com/about-us
📖 FREE eBooks: https://onlinemarketingfordoctors.com/resources
📞 Book Your FREE 15-Minute Discovery Call: https://onlinemarketingfordoctors.com/discovery-call-booking
_________________________________________
👇 STAY UPDATED! 👇
✅ Website: https://onlinemarketingfordoctors.com
✅ Videos: https://onlinemarketingfordoctors.com/omd-tv
✅ Podcasts: https://onlinemarketingfordoctors.com/podcast
✅ Be Our Guest: https://onlinemarketingfordoctors.com/podcast-guests
✅ iTunes Subscribe: https://podcasts.apple.com/au/podcast/online-marketing-for-doctors-podcast/id1372615660
_________________________________________
🤝 LET'S CONNECT! 🤝
🟢 Instagram: https://www.instagram.com/onlinemarketingfordoctors/
🟢 LinkedIn: https://www.linkedin.com/company/online-marketing-for-doctors
🟢 Tiktok: https://www.tiktok.com/@omd.tv
🟢 Facebook: https://www.facebook.com/OnlineMarketingForDoctors
🟢 Twitter: https://twitter.com/OMDGlobal
_________________________________________
#patientloyalty #clinicgrowth #medicalmarketing #patientexperience #onlinemarketingfordoctors #healthcaremarketing #patientretention #clinicmanagement #doctormarketing #medicalpracticegrowth #healthcarebusiness #patientreferrals #medicalpodcast #omdtv #healthcareai #patientengagement #practicegrowth #medicalbusiness #healthcarestrategy #huyentruong
_________________________________________
⚠️ Disclaimer:
Now remember, while these marketing tips are based on our 13+ years in the medical and healthcare industries, make sure that you follow the health laws and regulations in your country. You may need to tweak your strategy to remain compliant with the law.
View all episodes
By Online Marketing For Doctors
5
1111 ratings
Have you ever wondered why some patients disappear after their first visit, while others become loyal advocates, booking regularly, referring friends, and engaging with your practice for years?
In this episode of OMD TV & Podcast, Huyen Truong uncovers the real reason patients stay—or leave—and what you can do to keep them coming back.
In this episode, you'll discover:
✅ Why focusing on retention (not just acquisition) can 2x–3x your clinic’s revenue
✅ The emotional triggers behind patient loyalty—and how to use them
✅ The simple systems top-performing clinics use to boost repeat bookings and referrals ✅ Huyen’s personal experience as a patient—and what it revealed how critical the first time patient experience is
✅ A loyalty system you can model (no discounting required!)
✅ How just a 15% increase in repeat visits can add over $200K to your bottom line
🎧 Plus, don’t miss these related episodes to help you build long-term loyalty:
🔗 Listen now: onlinemarketingfordoctors.com/podcast
_________________________________________
💡 What’s Next?
✔️ Hit Subscribe to never miss our podcasts.
✔️ Like and share if you found this helpful!
✔️ Let us know your favourite tip in the comments below.
_________________________________________
🔗 Helpful Links:
💡 Learn More About Online Marketing For Doctors: https://onlinemarketingfordoctors.com/
💡 Explore Our Services: https://onlinemarketingfordoctors.com/about-us
📖 FREE eBooks: https://onlinemarketingfordoctors.com/resources
📞 Book Your FREE 15-Minute Discovery Call: https://onlinemarketingfordoctors.com/discovery-call-booking
_________________________________________
👇 STAY UPDATED! 👇
✅ Website: https://onlinemarketingfordoctors.com
✅ Videos: https://onlinemarketingfordoctors.com/omd-tv
✅ Podcasts: https://onlinemarketingfordoctors.com/podcast
✅ Be Our Guest: https://onlinemarketingfordoctors.com/podcast-guests
✅ iTunes Subscribe: https://podcasts.apple.com/au/podcast/online-marketing-for-doctors-podcast/id1372615660
_________________________________________
🤝 LET'S CONNECT! 🤝
🟢 Instagram: https://www.instagram.com/onlinemarketingfordoctors/
🟢 LinkedIn: https://www.linkedin.com/company/online-marketing-for-doctors
🟢 Tiktok: https://www.tiktok.com/@omd.tv
🟢 Facebook: https://www.facebook.com/OnlineMarketingForDoctors
🟢 Twitter: https://twitter.com/OMDGlobal
_________________________________________
#patientloyalty #clinicgrowth #medicalmarketing #patientexperience #onlinemarketingfordoctors #healthcaremarketing #patientretention #clinicmanagement #doctormarketing #medicalpracticegrowth #healthcarebusiness #patientreferrals #medicalpodcast #omdtv #healthcareai #patientengagement #practicegrowth #medicalbusiness #healthcarestrategy #huyentruong
_________________________________________
⚠️ Disclaimer:
Now remember, while these marketing tips are based on our 13+ years in the medical and healthcare industries, make sure that you follow the health laws and regulations in your country. You may need to tweak your strategy to remain compliant with the law.