We invited the woman who usually sits behind the glass to sit at the table.

Chloe, studio manager at Haven Talk Studios and full-time energy consumer, has no industry background, no policy credentials, and absolutely no interest in pretending otherwise. She just pays the bills, hears all the podcasts, and has questions that make energy people deeply uncomfortable (in the best way).

In this episode, she:

• ​ Asks the “wait, but why?” questions most consumers never get to ask out loud
• ​ Calls out the confusing, the patronising, and the overcomplicated
• ​ Shares what actually lands with “normal people” when they hear us talk about the energy transition

This one’s for anyone who’s ever felt too “unqualified” to have an opinion on energy, and for every energy professional who secretly wonders what consumers really think when the mics stop recording.