Listen today as we jump in with the VP of Cloud at Telarus, Koby Phillips. Koby and I dive into a session called Beyond IT: The Secret Sauce in Managed Services for Cloud and Security. The TLDR is that the secret sauce isn't one thing; it's a combination of a handful of things done really well. As you listen in, you'll hear Koby run through some of these as cover topics such as "Success by Failure", "How to understand a customer's IT Team" and more. Don't miss it, as Koby lays out some topics we haven't quite hit on before.