Let’s be real.. the client experience doesn’t start when someone signs the contract. It starts way before that.

In this episode, I’m pulling back the curtain on how I run my business behind the scenes, ya know, the things I do before people even inquire, how I guide them through every step of the process, and how that all leads to those 5-star reviews that allow me to book more dream clients.

From my pre-inquiry strategy (yes, I’m already building trust before they ever reach out), to the systems I use to stay organized, to how I keep the energy high and the experience human from start to finish, this episode is the full BTS.

If you’ve ever wanted to know how to turn your business into something clients rave about because it feels effortless, thoughtful, and a little loud in all the right ways… this one’s for you.