Get ready for a different episode as we feature Telarus Solution Engineer and prior Military Trevor Burnside. Today, we dive into the episode titled The Art of Discovery Calls, Stories from Military Negotiation. Listen as Trevor unpacks lesson after lesson from his military training on rapport building and human intelligence and shares how it all translates to what we do in our daily work. We talk about Inception, techniques like fear up, fear down, and more. I think you'll find you may already do some of these, but listen as Trevor shines a unique light on how important getting the process just right really is.