You’ve invested in Salesforce, but are you focused on the first customer of the product? In this week’s episode, Thilani talks to Jon Cline, an expert in all things Salesforce, about how nurturing your first customer—the teams that use the product— can be incredibly beneficial. Jon explains how getting feedback from your own team on their firsthand user-experience can improve the digital quality of life for everyone in your Salesforce org and your company.