00:00 Introduction to Sales SOS Podcast00:39 Meet Your Hosts: Liz Heiman and Mike Simmons01:07 Deep Dive into Sales Process Stages01:51 Tools and Activities for Each Sales Stage05:41 Common Mistakes and How to Avoid Them08:17 Flexibility in Sales Processes12:33 Spotting CRM Bull Crap Behavior12:57 Sales Process: Tool or Handcuff?13:46 Aligning Sales Process with Buying Process14:28 Simplifying Sales Processes15:14 The Role of Reflective Models in Sales16:40 Balancing Process Complexity17:51 Involving the Right People at the Right Time19:51 Overcoming Internal Process Challenges21:50 The Importance of Customer Focus24:19 Final Thoughts and Wrap-Up