In this episode we discuss actionable strategies for business owners to adapt and move forward in the current challenging economic environment, focusing on proactive measures to improve your bottom line. 

We touch on topics such as customers' struggles and prioritising value for existing customers, reducing cash flow strain, maintaining marketing efforts and more.

This episode will provide you with some insights to help you build a competitive advantage when it’s needed most.

  

You will learn:

• How to empathise with customers' struggles and adapt messaging and offerings during a recession
• Ways to reduce cash flow strain through expense review, flexible payment options, and various payment gateways
• How to provide value to existing customers and consider the entire customer journey to create loyal fans
• Why customer onboarding and building strong relationships with clients and suppliers is so important
•   How you can deliver great customer service and build a competitive advantage

 

Please rate the podcast on Spotify or leave a review on Apple Podcasts - you will make our day!  

PS. We are taking a break from Growth Curves after this episode - thanks for listening!  Sarah & Wendy

 

Get in touch:

Sarah Burgess - Little Black Books

Wendy Tibbotts - Zigzag Marketing

Growth Curves Instagram - @growthcurvespodcast