In this episode of Home Remodeler Toolbox, host Bob Vance sits down with Erin Dougherty, co-owner of Distinctive Design+Build+Remodel in Charlotte, North Carolina, to explore her transition from a decade-long career in TV news production to leadership in the remodeling industry. Erin shares how early exposure to historic home restoration shaped her passion, how she navigated a career shift after time as a stay-at-home mom, and how she and her husband built a full-service business rooted in professionalism, trust, and strong client relationships.

The conversation also highlights the importance of industry standards and certifications through NARI, with Erin explaining why rigorous credentials matter for both contractors and homeowners. She offers insights on managing remodeling projects with care, comparing them to surgery on a lived-in home, setting clear expectations around cost and timing, integrating design and construction from the start, and leveraging peer networks to elevate the industry. The episode closes with Erin’s optimistic outlook for the future and her encouragement for the next generation to consider the skilled trades as a rewarding and impactful career path.