Alexander Hubel joins us from the Nordic RPA & AI Summit and shares that automation at Ericsson was born out of a digital strategy project where they were looking for opportunities. Within that timeframe, Alexander saw a demo of RPA in action and he says he’s lucky because his background is in the outsourcing industry and so he knew the type of work that’s traditionally offshored and outsourced- and so in the demo- he saw familiar work being done. In terms of experience, Alexander was also a part of the largest ever M&A project in the Nordics. During the project he realized the importance of investing in systems and resource integration.