In this episode of Glasgow Business Stories, we sit down with David Wilson, CEO of Certum Limited, to talk about building and growing a technology business over more than two decades in a rapidly changing industry.

David reflects on the early years of starting out, the relentless hard work required to get a business off the ground, and the lessons learned from mistakes along the way. From learning finance and sales to competing in a crowded IT market, he shares the realities of what it takes to survive and grow.

We also explore how the technology landscape has evolved, from ageing servers and boxed software to cloud platforms like Microsoft 365 and Azure. David explains how Certum adapted its business model to focus on recurring revenue and built the systems, processes and teams needed to scale.

If you’re interested in entrepreneurship, technology, cyber security, or building a resilient service business, this episode is packed with practical insights from over 20 years in the industry.