The COVID 19 pandemic has quickly forced the insurance ecosystem to reexamine its IT infrastructure. In this episode, I spoke with Ravi Krishnan of Innoveo about what this reexamination will mean. Ravi's central conclusion is that siloed business operations within insurance organizations will need to break down as data will become endemic throughout the organization. This will companies to also reexamine their business models. Insurance companies selling insurance products, we can evolve towards digital entities that happen to sell insurance products.