Clients who are delighted become partners. In episode two of the TrueSuccess Blueprint, Mimi sits down with John Barrett and David Wheatley to unpack two core goals: delighting clients by delivering real, visible value, and building a healthy, diverse client base that sustains the business over time. They share how to meet clients where they are, evolve offerings based on feedback, make impact easy to see for sponsors, and avoid over-reliance on a few accounts. Expect practical moves, hard-won lessons from 2009–2010, and stories of tools that improve life at work and at home.

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