The Leadership Stack Podcast

Ep.229: How To Properly Handle A Bad Hire


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Sean: I'm going to stem from what you were saying earlier, when you mentioned you trained people to already do the work for you. A lot of people miss this out, especially startup entrepreneurs when we're juggling a lot of things. And we're so phased with the stuff that we have to learn and the stuff that we have to do, and a lot of entrepreneurs want to do it themselves because they have no idea how to train and delegate properly.

A lot of people try, but find out too soon that they'd rather do it themselves because the people they delegated it to kind of burn down the job. What are some of the secrets or strategies or tactics that you have when you want to turn over some of the things that you do on a daily basis to someone else?

What are some of those principles?

Charlie: I think there's two. So first, you need to know how to do it. So before I started teaching someone how to do the fulfillment on my side business of selling supplements, I did it and I did it for months and I did all of the jobs that were associated with it. So then I can teach the right person.

And then that's the second thing I would tell the entrepreneur. Yes, you want to try to find the right person and the right personality fit who can do the job, but really whoever you hire is only going to be as good as you can train them. I would say that, just do it. You're going to make a mistake.

You're not going to hire the right person and that's fine. You start over and you do it again. But the more times you do it, the easier it becomes. I've had three or four assistants working for me. And the one I have now is is unbelievable. She's fantastic. But I learned that through the first couple that I hired and realizing that they were all great.

It was me that was the problem. And I wasn't a good trainer or I wasn't giving them the right information or I wasn't spending the time with them. So before you can truly reap the benefits of outsourcing your life. Really you, you need to either do it yourself and figure out how to do it, and then you need to train the right person.

And then I say, right person, but just do it, you know. As long as you look to hire someone that has really the same moral principles as you, they understand the difference between right and wrong, 90% of the time they're going to be just fine. And there are that small fraction of people that, oh, you just, you hired the wrong person, you made a mistake, they took the farm from you. That's going to happen. And if you live your life in fear of that happening, then you're never going to get to the place where I am right now. Which is in a pretty good spot where it outsourced a lot of things and I can get a lot of things done because it's not me doing that.

Yes. I have the knowledge to do everything that I have outsource people to do. But if all that fell by the wayside and I would have to pick up the pieces, and that is something that you need to think about and hedge against. I already understand, I know how to do everything. It's just not going to get done as quickly.

And that's totally fine, you know, because we are the - we're in charge. So if things did fall and you have to pick up all the pieces yourself, great. Do it, put it all back together, wake up tomorrow, do it again, and understand that if you keep going through that process, you're going to be fine in the end.

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The Leadership Stack PodcastBy Sean Si

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