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In this episode of The VetPractice Playbook, we tackle a challenge that quietly impacts countless veterinary clinics: managers and practice owners getting pulled into technician work. While stepping in may feel helpful in the moment, it often comes at the expense of leadership, strategy, and long-term clinic growth.

We discuss why so many veterinary leaders fall into this pattern, the hidden operational and financial costs it creates, and how role confusion can keep practices stuck in reactive mode. Most importantly, we walk through a practical solution: conducting a simple time audit to uncover where your energy is really going and how to start reclaiming time for true leadership responsibilities.

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Timestamps
00:00 Intro
02:13 Stop Doing Tech Work
05:51 Impact on the Team
07:41 The Hidden and Financial Cost
10:10 What If The Work Doesn't Get Done?
12:10 Importance of Role Clarity
14:40 Fixing the Problem with Time Audits
18:51 Outro