Asia, one of the most dynamic regions of fintech innovation, is experiencing a bumper crop of virtual banks. Hong Kong and Singapore will issue banking licenses several virtual banks. These new players attempt to balance simplicity and engagement to drive growth. We uncover strategies that these new banks employ to create trust, facilitate customer service, and navigate rapid customer behavior shifts due to Covid-19.

Guests:
Dennis Khoo, MD of TMRW by UOB
Ken Lo, founding member, ZA Bank

Hosts:

Sanjib Kalita, Editor in Chief, Money20/20
Fred Pi, Content Producer, Money20/20 Asia

Producers: Roland Bodenham, Senior Video Producer, Ascential
Fred Pi, Content Producer, Money20/20 Asia
Rachel Morrissey, Content Producer, Money 20/20 USA