When you’re ready to grow your business— whether it’s in IT, or something else— you need the information that will take you to the next level. The concepts you learn today will streamline your standards and decisions, greatly increasing your net profit (and genuinely benefiting everyone involved!).

 

Covered today:

• Get in a room with successful people outside of your industry
• Many people jump out of being an employee into being a one-person show, leading to an unsustainable business model (and burnout!)
• The problem with the break-fix business model — “the plumbers of IT” — and the better model (MSP, which has built-in recurring revenue)
• The questions Rick asks himself when making any business decision
• And, Rick really gets into specifics about how he streamlines his client standards (and they really work; his banker was amazed by ReachOut’s profit margins!)

 

The One Thing: Shift your mentality from your perspective to your client’s perspective. Put yourself on the “same side of the table” as them. 

 

Episode References:

Failure rate of laptops over time

Ingram Micro

Sonic Wall Firewall

Connectwise RMM

 

Connect with Rick on Instagram, Facebook, Twitter, and LinkedIn (@mrrickjordan)

 

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Rick’s company: ReachOut IT

 

Production Credits